Transcription service

Our clinicians use Heidi, an AI note taker, to write their clinical notes. This means less time typing and more time focussing on you. It's safe and secure and you can ask to see what Heidi writes. We think you'll love the difference Heidi makes to your care experience, but if you'd prefer not to have Heid in the room, just let your clinician know at the start of your appointment.

To enhance our service our clinicians may use a medical transcription service to assist in the documenting of consultations. If you prefer this not to be used please let the clinician know at the start of your appointment. If you want more information please use this link:

Did not attend January 2025

In the month of January We had 105 DNA appointments this includes all our clinicians. Please contact the surgery on 01619731151 to cancel you appointment as soon as possible.

Patient feedback January 2025

After each appointment – our patients receive a ‘friends and family’ text. This asks for your feedback on your appointment. January 2025 results: Over 96% percent of the 413 responses we had rated us as very good or good!