90% of contacts with the NHS happen every day in general practice, and that all starts by speaking to the GP Reception Team. These staff hear things that will break most people’s hearts. They hear them every day. The emotional weight of patient stories is very heavy. But they are doing their best to help…
Month: May 2025
Patient feedback April 2025
After each appointment – our patients receive a ‘friends and family’ text. This asks for your feedback on your appointment. April 2025 results: Over 96% percent of the 277 responses we had rated us as very good or good!
Did not attend April 2025
In the month of April We had 101 DNA appointments this includes all our clinicians. Please contact the surgery on 01619731151 to cancel you appointment as soon as possible.