Practice policies

Read our practice policies on these pages.

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...

Accessibility

Accessibility statement for Conway Road Medical Practice This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the...

Violent or abusive behaviour

Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...

Patient rights and responsibilities

We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your...

Patient confidentiality

You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...

Homeless friendly pledge

Conway Road Medical Practice is very proud as a surgery to have signed up to the 'Homeless-friendly pledge' We are committed to being a homeless-friendly organisation. We Pledge to: Help...

‘Pride in Practice’ surgery

We are a ‘Pride in Practice’ surgery and are very proud to have received the Gold award for our commitment to provide the best possible healthcare and safe inclusive environment...

PPG privacy notice

Please read our latest Patient group privacy notice.

Date published: 7th February, 2024
Date last updated: 2nd March, 2025