“In a world where you can be anything………be kind”
Whilst we know that some patients are frustrated or anxious, it is never OK to be rude to any members of staff. Whether this is over the phone or in surgery.
Although this is a minority of patients, we are sadly experiencing this more then ever.
We have continued to be available to help our patients throughout the pandemic and we are doing our very best in what has been some difficult circumstances for us all. We ask for patients to be kind and remember that all the staff are here to help.