Conway Road Medical Practice

Appointments advice

How to book appointments:

Use our new online service

We encourage our patients to use our online access service through this website as we are handling an exceptional number of calls, causing long waiting times at peak periods.

To use the new online service:

  • PLEASE CLICK HERE TO SUBMIT AN ONLINE APPOINTMENT REQUEST
  • Answer a few questions and tell us what you need, (this should take no more than 5 minutes)
  • You will receive immediate confirmation of your request – A GP or an appropriate team member will respond to your request within 1-2 working days
  • This service is available between 7am – 8pm Monday-Friday

By telephone

For urgent / on the day acute illnesses please call the surgery: 0161 973 1151

If you require a prebookable face to face or telephone appointment please use your patient online access, your NHS app or call the surgery.

 

In person

Visit the surgery and speak with a receptionist. We are open Monday to Friday 8am – 6.30pm.

 

Online Apps

NHS App – PLEASE CLICK HERE to log into or create an NHS app account
Patient Access –  PLEASE CLICK HERE to log in or create an account with Patient Access

These apps enable you to book and appointment, request medication and view parts of your medical record.

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How can you book a URGENT appointment?

We release on the day appointments Monday- Friday for acute illnesses that can not wait for a prebookable appointment.

Please call us on 01619731151 to speak to our reception team.

These appointments are released in time order.

 

How can you book a ROUTINE appointment?

To prebook a future date face to face or telephone appointment-

Please call us on 01619731151 or use patient online access (face to face only)

Use the new online service – for routine admin or medical queries

Answer a few questions and tell us what you need, (this should take no more than 5 minutes)

You will receive immediate confirmation of your request – A GP or an appropriate team member will respond to your request within 2 working days

This service is available between 7am – 8pm Monday-Friday

 

How can you book a Home Visit?

If you are a housebound patient and require a home visit – please call us on 01619731151 before 11am and a GP will call you to discuss your visit request.

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How to cancel or change an appointment

To cancel or change an appointment you can :

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Out of hours

Please dial 111 or CLICK HERE to submit a NHS 111 online request where trained operators can advise you on a course of action

(NHS111 calls are free from landlines or mobiles)

Evening and weekend appointments

Additional evening and weekend appointments are also available to Trafford patients to see a GP, Nurse, Phlebotomist and FCP . Please call the surgery  ON 01619731151 to arrange this type of appointment.


 

 

 

Date published: 8th October, 2014
Date last updated: 3rd January, 2024