Are you living with diabetes? Have you had your diabetic eye screening?
Patient feedback August 2026





Are you living with diabetes? Have you had your diabetic eye screening?






Please find attached our Patient Participation Group (PPG) meeting minutes for 11 March 2026.
After each appointment – our patients receive a ‘friends and family’ text. This asks for your feedback on your appointment. May 2026 results: Over 97% percent of the 397 responses we had rated us as very good or good!
It is time for our surgery newsletter!
In the month of May 2026 We had 111 DNA appointments this includes all our clinicians. 43 of these appointments were with our nursing team. That is over 14 hours of missed appointments with the nurses. ☹️☹️ Please contact the surgery on 01619731151 to cancel you appointment as soon as possible.
In the month of April 2026 We had 83 DNA appointments this includes all our clinicians. 24 of these appointments were on a Wednesday and 8 appointments were with our inhouse physiotherapy team. (this is 4 hours of unused physio appointments) Please contact the surgery on 01619731151 to cancel you appointment as soon as possible.
After each appointment – our patients receive a ‘friends and family’ text. This asks for your feedback on your appointment. April 2026 results: Over 95% percent of the 437 responses we had rated us as very good or good!
In the month of March 2026 We had 124 DNA appointments this includes all our clinicians. 60 of the 124 appointments missed were with the Nursing team and were all 20 minute appointments. That is over 20 hours of Nurse appointments not attended in 1 month. Please contact the surgery on 01619731151 to cancel you…
Yesterday ( 18th March) we had some visitors from a local primary school who were on a Local Area Walk. The children meet Sister Bergin, Dr Polson and had a behind the scenes tour meeting the staff! Thank you for your visit and for your wonderful questions!
Please find attached our Patient Participation Group (PPG) meeting minutes for 11 March 2026.
Toilet Access Requests for School-Aged Children Information for Parents and Schools At our practice, we occasionally receive requests from parents or schools asking for a GP letter to confirm that a child should be allowed to use the toilet when needed during school hours. We would like to clarify that such letters are not required….
After each appointment – our patients receive a ‘friends and family’ text. This asks for your feedback on your appointment. February 2026 results: Over 97% percent of the 506 responses we had rated us as very good or good!
In the month of February 2026 We had 107 DNA appointments this includes all our clinicians. 46 of the 107 appointments missed were with the Nursing team and were all 20 minute appointments. That is over 15 hours of Nurse appointments not attended in 1 month. Please contact the surgery on 01619731151 to cancel you…
Next meetings scheduled for: 11 March 2026 10 June 2026 16 September 2026 2 December 2026
After each appointment – our patients receive a ‘friends and family’ text. This asks for your feedback on your appointment. January 2026 results: Over 98% percent of the 547 responses we had rated us as very good or good!
In the month of January 2025 We had 109 DNA appointments this includes all our clinicians. Please contact the surgery on 01619731151 to cancel you appointment as soon as possible.
Its time for our latest newsletter!
With Spring and summer on the horizon, why not join Sale Sharks on a community walk. These are held on: Thursdays 12.30-13.15pm (Sale Moor Community Centre) Fridays 10.00-11.15am (Sale Water Park)
The ECO4 FLEX (Flexible Eligibility) scheme allows Local Authorities to refer private households for energy efficiency improvements. These households are typically in fuel poverty or are particularly vulnerable to the effects of cold living conditions, but do not meet the usual eligibility criteria of receiving means-tested benefits. The FLEX scheme is a referral mechanism that…
In the month of December 2025 We had 100 DNA appointments this includes all our clinicians. Please contact the surgery on 01619731151 to cancel you appointment as soon as possible.